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Data retention

data kept how to delete earlier
Sessions and transcripts (history) 90 days by default DELETE /v2/live/{id}
Audio recordings (accounts that record) 30 days by default deleted with their session

Retention is set per account: ask your Gladia contact for another duration, from no history at all to several years. With no history, a session’s result is still available for a short time after it ends, then deleted.

Data stays in the region of the API address your account uses (Regions).

Callbacks are delivered once (Callbacks): if your server misses one, read the session with GET /v2/live/{id} while it is in your history.